Prior to enrolment we need to provide you with certain information.
As a Registered Training Organisation (RTO), All Training Academy is required to provide you, prior to enrolment, information on the following:
Pre-Registration Information
Information on courses and assessment and support services provided by All Training Academy is available via phone in written format. Prior to enrolling into your chosen qualification, ensure you have a full understanding of the structure of the qualification, fees and charges and the services provided. If you have not seen or read information regarding the requirements of the qualification, you should not submit this form until you have done so.
Assessment
To be eligible for the award of your chosen qualification, you are required to successfully complete all requirements for Recognition of Prior Learning (RPL)/ Unit of Competency. Additional assessment processes will be explained to you at the time of enrolment or can be provided to you by Building Institute NSW at any time. Should you have any additional questions regarding your assessment process or have any concerns please discuss these with All Training Academy staff.
Support Services and Special Needs
All Training Academy will take every possible action to ensure it supports you throughout your assessment process. If at any point throughout the process you require assistance or support, please discuss these needs with All Training Academy staff or your Assessor and we will do our best to help you. If you have any special needs, including language, literacy, numeracy, mobility, visual impairment or hearing, or any other disability that could limit your ability to undertake this qualification, please identify these and required support on this form (as well as in your Registration Interview) and during your course to allow us to cater for your needs. If you do not tell us of any condition that may affect the assessment process, we will not be able to assist you if the need arises. This may impact on your ability to finish the qualification. If All Training Academy does not have the capability to provide required support your application will be terminated, and our Student Support will assist you with other options
Refund Policy & Cooling Off Period
All Training Academy has appropriate safeguards and fair options in place for any monies paid in advance and guarantees that once you have commenced your assessment process you will be provided with every opportunity to complete the qualification. In the event that a course is cancelled, whilst assessment is in progress, due to circumstances beyond All Training Academy’s control, All Training Academy will provide you with a refund of any fees on hold or offer to transfer you to another RTO. All Training Academy will refund a pro rata proportion of any money paid by you and not yet used for the assessment of the qualification, in the event we cancel or discontinue a course. You will also have a cooling off period of 5 days. This is outside of any refund policy.
Withdrawal and Refunds
Should you withdraw from the RPL process once commenced, you will only be charged fees for the Units of Competency (if any) that will appear on your Statement of Attainment, and will be refunded any prepaid fees for units that were not assessed, minus a non- refundable administration fee of $200.
Unique Student Identifier (USI)
You are required to provide your USI to All Training Academy. If you do not have one, you may authorize us to search and check on your behalf, and if required to apply for the USI for you. Please ask Student Administration to provide you with a USI Permission and Privacy Form to complete. We will provide you a copy with the relevant documentation. For more information, visit www.usi.gov.au.
Media Release
At times during the assessment process, staff/contractors of All Training Academy may take photos/video for use in promotional activity. These photos/videos will remain the property of All Training Academy and will not be sold to any third party. Some of the media may be used for promotional editorials and other marketing materials in public and professional publications and other such media. By signing this form, you acknowledge your acceptance in participating in such activities. Should you wish to view or purchase copies of any such photo/video outside the normal distribution, this request should be made in writing to the CEO.